
PRIVACY POLICY
S&N House of Creation is a company incorporated and registered in the United Kingdom. This Privacy Statement explains what personal information we collect, how and when will use it in the future and details of the circumstances in which we may disclose it to third parties. By using www.snapparel.net (the "Website") or any other application or website ("Application") for the purchase of products from S&N House of Creation Ltd you acknowledge that you read, understood and are consenting to the practices in relation to use and disclosure of your personal information described in this Privacy Statement. If you are minor and/or the age of 18 please obtain your parents or guardians consent before providing us with any personal information you are visiting and using the website.
What information do we collect?
When you register for an account with us, place an order or send an enquiry, we will collect certain personal information from you, for example:
* Contact details, including your name, postal adress, phone number and e-mail adress.
* Login and account information including username and password (your password is never visible to us).
* Personal details including gender, hometown ( through delivery adress), and purchase history.
* Personal preferences including your marketing preferences, only if you sign up for our mailing list.
* All communication when you contact us directly by email, phone, post or online form.
* Payment and transaction information records of the payment method used, but we do not collect the bank and credit card details.
* Information provided by social media that you have given permission to connect or link our site-e.g. social media account details such as name, Facebook ID, gender, profile picture, language, country, but we do not collect directly.
* Information about your device, e.g whether computer, tablet, smartphone, operating systems, ISP, and IP adress.
* Information about your location.
We do not collect payment and credit card information. All Payment and credit card information are collected and processed by PayPal or such other payment processor used by S&N House of Creation Ltd.
We may collect statistical information about website traffic, sales and other usage related information which we may pass on to selected third parties. These statistics do not include any information which can identify you personally.
We may also obtain information about you as a result of authentication or identity checks.
How will we use/process this information?
We use this information to identify you as a customer, to process your order, to deliver products, to verify payment authenticity, to update our records, to enable your use of interactive features of our service and to generally manage your account with us and if you have consented to provide us with information by post, e-mail, mobile messaging, telephone communications and/or through any other electronic means including social network platforms about our products, events, promotions and services.
We may also use your personal information for our internal marketing and demographic studies, together with non personal data to analyse profile and monitor customer patterns so we can consistently improve our products and services and understand what may be of interest to you and other customers.
Retention and deletion of personal information:
All the time we seek to comply with the requirements under the EU General Data Protection Regulation ("GDPR") and of the UK Data Protection Act 1998 (the "Act") and any applicable laws and regulations to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.
Your data will be held and managed by S&N House of Creation Ltd, who acts as Data Controller for the purposes of the Act.
Protection and management of your personal information
Unfortunately transmission of information via the internet is not completely secure. Although we do our best to protect your personal data we cannot guarantee the security of your data submitted to us and any transmission is at your own risk.
The information provided by S&N House of Creation on Snapparel.net is for general informational purposes only. All information on the Site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.
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At S&N House of Creation, we value your privacy. When you visit our website or place an order, we may collect basic information like your name, email address, shipping details, and payment info to fulfil your embroidery orders and provide customer support.
We do not sell or share your personal information with third parties, except trusted services that help us operate our website or process payments (like our payment processor or shipping partners).
We may use cookies to improve your browsing experience, but you can disable them at any time through your browser settings.
Your data is protected using secure technologies. If you have any question about your information would like to update or delete it, feel free to contact us .
Thank you for trusting S&N House of Creation.